GlowRight Services
Shipping
How long does it take to get my order?
We ship to most international countries.
Shipping time
We pick & pack within 48 hours and ship with trusted delivery partners so your package arrives safely. 📦
🌎 North America: US 6–10 business days (expedited 5–8), Canada 8–12
🌏 Oceania: Australia / New Zealand 10–12
🌍 Europe: UK 5–8 (expedited 3–5), most EU 6–10, some 7–12
🌏 Asia: SG / MY 3–6, JP / TH / VN / PH 5–8, HK / TW 3–4
You’ll get a shipping confirmation email with a tracking number once it ships. 🔎
Returns
100% Satisfaction Guaranteed. We welcome returns within 30 days of receipt for a refund, making your experience hassle-free.
How much is shipping?
We offer free and fast worldwide shipping.
I just placed an order and I need to change it.
If you need to change an order that you just placed through our website, you need to email glowrightlight@gmail.com immediately with your changes.
Typically our orders take 1 business day to process, so if you catch us before your order has been processed we may be able to change it.
We do our very best in attempting to accommodate your request, but unfortunately we are no longer able to make changes once the order is processing at our Fulfillment centers and we cannot change the address or re-route them once they are shipped.
Returns
What is the GlowRight return policy?
If for any reason you are dissatisfied with your product, you can return it for a full refund within 30 days following your delivery.
To be eligible for a return, your products must be clean and undamaged.
What do I do if I need to return something?
Email our friendly customer service team to glowrightlight@gmail.com, and we'll provide you with instructions for returning your items. Easy as that!
When will I receive the refunded money?
Please offer us the tracking number of the returned items. We will promptly refund your money once we receive the returned items. Please note that the purchaser will bear any shipping costs associated with the returns. These costs are nonrefundable.
Payments
What information do I need to check out?
Our checkout is super easy, fast, and secure. Enter your shipping address and payment method, then place your order!
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, Diners Club, JCB, Venmo, Apple Pay, Afterpay and PayPal.
How do I add a payment method?
To pay with a credit or debit card, simply fill in the required card information at checkout.
To pay with PayPal, click the "Pay with PayPal" button in checkout and you'll be asked to sign in to your PayPal account. After you sign in, you'll be taken back to glowrightlight.com to review and place your order.